Richard Owen Pool

Regional Technical Manager

About me

I have been at Garland since 2023, covering Surrey, Hounslow, Twickenham, Richmond, Windsor, Slough and the surrounding areas. Having been in the construction industry for over a decade, I’ve had the privilege of cultivating long-term working relationships with my clients, where they know they will receive a quality waterproofing system, honest advice, and unrivalled service.

I take great pride in sharing my technical expertise and industry experience, where, as part of my role, I prioritise swiftly turning around roof reports, specs, and drawings, diligently monitoring ongoing projects, and ensuring strict adherence to my specifications.

Being an employee-owner means we always strive for quality and genuinely care about our client’s projects. Knowing that my efforts directly contribute to the business’s and my colleagues’ overall prosperity motivates me to go above and beyond to deliver the best service for my clients.

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Services on offer

Technical Expertise

Site surveys, condition reports, moisture mapping, U-Value calculations, design & specifications for a wide range of waterproofing systems and more.


Roof Asset Management

Long-term refurbishment and replacement plans, life-cycle analysis, funding support and phased schedules of works.


Single-Point Contact

Round the clock support, fast response times and regular site visits ensure your building envelope project stays on track from start to finish.


Aftercare & Maintenance

Annual site visits, tailored aftercare programmes and maintenance cleaning schedules help to keep your assets performing for the life of the building.


Watertight Guarantees

Up to 30-year Single-Point Guarantees covering complete liability for the design, material and installation by one of our trusted Approved Contractors.



Organising all essential documentation in one place, from initial roof condition surveys and specifications to guarantees and maintenance plans.

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Architectural Manager